HELP & CONTACT

Most questions are answered below. Otherwise, write to us: we usually reply within two business days.

Frequently asked questions

How does the free preview work?

Every book opens directly on its page. Without a subscription or a purchase you can read the first chapter of any book for free, with no account needed; then a message invites you to subscribe or to buy that book to keep reading.

How much does it cost?

Vinteuil Reading costs $4.99/month or $39.99/year (£4.99/month or £39.99/year in the UK), with 1 month free for new subscribers. One plan opens every book. You can also buy online access to a single book for $2.99 (£2.99 in the UK).

How do I sign in?

Enter your email address on the sign-in page and type the code we send you. No password is needed. You can also continue with Google.

I didn't receive my sign-in code.

Codes arrive within a minute. Check your spam or junk folder, make sure the address is correct, and ask for a new code after 60 seconds.

How do I cancel my subscription?

Go to your account, choose “Manage subscription”, then “Cancel”. You keep access until the end of the period already paid, and you won't be charged again.

My reading position wasn't saved.

Positions are saved when you're signed in. Make sure you use the same account on each device.

How do I delete my account?

From your account page, choose “Delete my account” at the bottom. Your vinteuil.com data is deleted and its subscription is cancelled. Your shared sign-in identity and any vinteuil.fr account remain available.

Sign in to send us a message from your account, so that we can find your subscription quickly.

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